SOCIAL. MEDIA

Technology has changed the way we communicate and the way we perceived the media. Social media has become the new medium for people to communicate and share their experiences with other customers online. Social media could be used for internet advertising, mobile advertising, and medium for word of mouth between customers, user forums, customer care service and many more.

Now with the social media as the medium in between, it is possible to send one message to all of your target audience and reach them with the same story, same message. The message is distributed across the social media channels.

The role of Dutchy Design is to help you build the social media pages for you. Building credibility as social authority is the goal of using social media. Nowadays people trust peers more when compared to experts. This is why social media is so powerful, it knows no limit to race, gender, countries – it depends highly on digital word of mouth. Once you know who your target group are, you can effectively place yourself as the social authority in your industry. Tell them why they need to like you on Facebook, or on other social networks. Give them reasons. The social media pages that Dutchy Design could design for you are for example Facebook, LinkedIn, Google+ and Twitter.

The question with social media is always about the measuring of Return on Investment (ROI) with the medias used. Like everything else, this will take some time and steps until the time you reach you ROI and brand reputation.

The ROI Process is a 3-step process that applies in order to get a return on investment from your social media investment. Starting from data engagement, social media analytics and finally the business metrics. Social media is inexpensive and accessible to anyone to access information. Not to mention it provides scale and is capable of reaching a global audience. Social media is capable for virtually instantaneous responses; only the audiences determine any delay in giving response.

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